Contact Idaho Restoration Pros
The fastest way to reach Idaho Restoration Pros is by phone. There are no forms, no email queues, and no chatbots — calls are answered live around the clock.
Phone: (888) 217-5329
Hours: Open 24 hours · 7 days · Holidays included
Service area: All 37 cities listed on this site, statewide Idaho
When you call, have your city, ZIP code, and a short description ready: where the water is, how deep it looks, whether power is on, and whether the source is still flowing. Photos help the crew prepare.
Before you call
If safe, shut off the water source: the fixture valve for a toilet or sink supply, the main house valve for a burst pipe, or the breaker for a leaking water heater. Move rugs, papers, and electronics off wet floors. Avoid stepping into water near outlets or panels. In winter, keep heat on to slow pipe freezing; in summer, open windows only if outside humidity is low. Take phone photos of every wet room from doorway height before moving anything, since insurers value untouched documentation. Then call (888) 217-5329 — the crew will talk you through next steps for your specific city and county while dispatch is arranged.
What to tell dispatch
Have your street, city, and ZIP ready, plus which rooms are wet, approximate depth, flooring type, and whether the source is stopped. Mention pets, locked gates, or power outages so the crew arrives prepared. If you already took photos, keep them on your phone; the technician may ask to see the earliest shots to judge how far water traveled before you found it.
Calls are answered around the clock, including weekends and holidays. If lines are busy during a major storm, stay on the line; calls are handled in order and dispatch triages active flooding first.